The government has announced plans to expand digital public services across multiple departments. Officials stated that the initiative will reduce paperwork, improve transparency, and allow citizens to access key services online.
The first phase will focus on licensing, permits, and public records, with additional services expected to launch later this year. Public service centres are also expected to receive training and upgraded systems to support residents who need assisted digital access.
Analysts say the project could help improve service delivery if implemented with clear accountability, user-friendly interfaces, and strong data protection standards.